Skip to main content

Get the Best Health Insurance Plan Online in India

Individual

Family

 

Most Popular Policies of Star Health Insurance

  • Star Health Criticare Plus Policy
    Star Health Criticare Plus Policy is a critical illness policy that provides hospitalization benefits along with critical illness cover.
    Key features of Star Health Criticare Plus Policy
    • 5% discount for up to 2 members and 10% discount for more than 2 members
    • Coverage available for non-allopathic treatments is available up to 25% of the sum insured
    • No medical screening for candidates below 50 years of age
    • Coverage available for specific day care process and ambulance charge
    Buy now
  • Star Health Family Health Optima Insurance
    Star Health Family Health Optima Insurance plan offers protection to the entire family for a single premium.
    Key features of Star Health Family Health Optima Insurance
    • Coverage for new born baby is available
    • Coverage for organ donor expenses is available
    • Coverage available for expenses due to domiciliary treatment
    • Restore benefit and recharge benefit are available
    Buy now
  • Star Health Senior Citizen Red Carpet Insurance Policy
    Star Health Senior Citizen Red Carpet Insurance Policy is designed for individuals between 60 to 75 years of age to look after their medical needs.
    Key features of Star Health Senior Citizen Red Carpet Insurance Policy
    • Lifelong renewal option
    • in-house claim settlement facility is available
    • Coverage for nursing and ICU expenses is available
    • Customized e -health records available
    Buy now
  • Star Cardiac Care Insurance Policy
    Star Cardiac Care Insurance policy is designed for people with previous history of heart related ailments.
    Key features of Star Cardiac Care Insurance Policy
    • Lifelong renewal option
    • Scope to increase sum insured amount at policy renewal
    • Coverage for Cardiac Medical Management in Gold Plan
    • Coverage available for pre and post hospitalization expenses
    Buy now

About Star Health And Allied Insurance Company

star_insuranceStar Health Insurance began to operate in 2006. Being a stand-alone health insurance provider, Star Health Insurance offers only health insurance policy, personal accident insurance plan and overseas mediclaim policy. The focus of Star Health Insurance is solely on improving product design, enhancing the quality of service and to be innovative in order to provider customers with the best products and service. The future of Star Health Insurance loks promising with a capital of Rs.733 crores.

Star Health Insurance has come up with a wide array of health insurance plan at affordable prices. Aside from health covers, Star Health Insurance also has a couple of personal accident plans and four variants of travel policy in store.

Star health Insurance plans

In order to cater to the unique needs of all consumers Star Health Insurance Company has come up with a myriad of flexible health plans. Here is a list of health covers introduced by Star Health Insurance so far.

• Star Comprehensive Insurance Policy
• MediClassic Insurance Policy (Individual)
• Senior Citizens Red Carpet Health Insurance Policy
• Family Health Optima Insurance Plan

Star Health Insurance also offer four variants of travel plans as well. Here is a list of travel policies on offer by Star Health Insurance.

• Star Travel Protect Insurance Policy
• Star Corporate Travel Protect Insurance Policy
• Star Student Travel Protect Insurance Policy
• Star Family Travel Protect Insurance Policy

Aside from health and travel insurance plans, Star Health Insurance also offers a couple of personal accident plans. Accident Care Individual Insurance Policy and Student Care are personal accident plans by Star Health Insurance.

Achievements of Star Health Insurance

Star Health Insurance went from strength to strength in less than a decade. Having customers from across India, Star Health Insurance improved standards of health insurance in India. Star Health Insurance strives to provide affordable products and services for customers from all walks of life.

Highlights of Star Health Insurance

• Star Health Insurance is India’s first ever stand-alone health Insurer
• Star Health Insurance boasts a wide network of over 290 branch offices all over India
• Network for cashless and reimbursement facility at Star Health Insurance spans across over 7000 hospitals
• Star Health Insurance facilitate customers with direct claim settlement as there is no TPA involved

The Vision of Star Health Insurance

• Star Health Insurance aspires to become the biggest and most preferred health insurance provider in India
• Star Health Insurance wants to provide financial security for Health Care Management.

The Mission of Star Health Insurance

• Star Health Insurance aims to offer an array of innovative services
• Star Health Insurance seeks to provide quality, courteous and prompt service to cstomers
• Star Health Insurance makes the most of State Of Art Technology to satis fy its customer
• Star Health Insurance wants to pursue best management practices in business operations

The Mission of Star Health Insurance

• Star Health Insurance aims to offer an array of innovative services
• Star Health Insurance seeks to provide quality, courteous and prompt service to customers
• Star Health Insurance makes the most of State Of Art Technology to satisfy its customer
• Star Health Insurance wants to pursue best management practices in business operations

Commitments of Star Health Insurance

• Star Health Insurance vows to reach out to all segments of society with its offerings
• Star Health Insurance is committed to increase service and product offerings on regular basis
• Star Health Insurance is pledged to establish and maintain long-lasting relation with customers
• Star Health Insurance is obligated to create and raise insurance awareness as its part of Social Corporate Responsibility

Standards of Star Health Insurance for fairness in dealing with customers

• Star Health Insurance shall seek to be open and transparent while dealing with customers
• Star Health Insurance shall seek to offer rational explaination behind all decisions to be consistent with business practice

Standards of Star Health Insurance for access to information

• Star Health Insurance shall educate customers as well as public about availability of multiple options for products and services.
• Star Health Insurance shall distribute products brochures and brochures on services as well
• Star Health Insurance shall disperse service and product information through internet, information kiosks and also through Interactive Voice Response System
• Star Health Insurance shall provide its customers with access to internet, call centers and help lines
• Star Health Insurance shall enhance quality of content and communication in press, television, radio and other forms of mass media

Benchmarks of Star Health Insurance for servicing

There are two aspects of servicing of Star Health Insurance; services on underwriting and services on claim settlement. Let’s start with benchmarks of Star Health Insurance service on underwriting.

• Star Health Insurance shall issue policies instantly on individual health,overseas mediclaim and personal accident policies
• If Pre-Medical examination is required, Star Health Insurance confirm decisions related to underwriting within 7 Days from receiving reports
• Star Health Insurance shall send notice for renewal at least 15 days prior to policy expiry

Here are the benchmarks of Star Health Insurance service on claim settlement.

• Star Health Insurance shall pre-authorize cashless Facility within just 4 Hours From Receiving the request
• Star Health Insurance make decisions within 30 days of receiving all documents on reimbursement claims
• Star Health Insurance shall make customers aware of their claim status within 3 days of receiving documents.

Standards of Star Health Insurance for grievances redressal

• Star Health Insurance shall have all grievances registered and acknowledged within 3 Days
• Star Health Insurance shall all registered grievances monitored through the SRMS Portal
• Star Health Insurance shall resolve grievances within 15 days
• Star Health Insurance shall inform its customers about the available Insurance Ombudsman As A Redressal Forum.

This Charter summarizes what Star Health Insurance seeks to offer to the citizens. It is not a part of policy conditions or contract of Star Health Insurance’s customers. This Citizen’s Charter of Star Health Insurance is not also a part of the service conditions of company’s workforce either.

Awards won by Star health Insurance

• Star health Insurance won the Best Health Insurance Provider of the year by Business Today, Money Today Financial Awards 2015-2016
• Star health Insurance was conferred as the Health Insurance Company Of The Year 2015 – Indian Insurance Awards 2015
• Star health Insurance also bagged Corporate Excellence Awards
• Star health Insurance became the Best Claim Settlement Process Company in 2015
• In 2014, Star health Insurance was recognized as the Most Promising Health Insurance Company
• In the same year, Star health Insurance bagged the The Indian Insurance Award as the best Claims Service Company Of The Year
• Hindustan MaRs Survey rated Star health Insurance as the Best Claim Settlement Insurer

Latest happenings at Star Health Insurance

• Star Health Insurance has tied up with IndiaFirst Life Insurance to launch combination of health and life insurance policies. Star Health Insurance introduced this Star First Combi Plans in the June of 2016 in five variants.
• In the July of 2016, Star Health Insurance enhanced its diabetes insurance policy. The upgraded version of the policy by Star Health Insurance allows diabetic people to avail this plan irrespective of their status on diabetes.
• Star Health Insurance came up with Gold variant of Super Surplus Insurance Policy in the May of 2016. Star health Insurance also make the Gold variant available in Star Super Surplus Floater Insurance.
• The latest activity at Star Health Insurance is the upgradation of Star Cardiac Care Insurance Policy which took place in the July of 2016. Star Health Insurance included some new features in the plan without increasing the premium.

Star Health Insurance Plans

Star Travel Insurance Plans

Contact Details – Star Health and Allied Insurance Company:

No.1, New Tank Street,
Valluvarkottam High Road,
Nungambakkam, Chennai – 600 034
Phone: 044-28319100